Version History
Here you can find the changelog of Snap Send Solve since it was posted on our website on 2014-03-05.
The latest version is 13.8.0.1149 and it was updated on soft112.com on 19 April, 2024.
See below the changes in each version:
version 13.8.0.1149
posted on 2024-03-28
version 13.1.1.1036
posted on 2023-11-13
We fixed an issue to make sure we're using the location of your photo.
We're always doing our best to improve your experience, so please share your thoughts via the Help Centre in the app.
version 13.0.0.1028
posted on 2023-10-26
We have a jam-packed release for you: not only are we revealing our new look - we hope you like it! - but also our latest feature, Snap Sharing.
We've made it easier than ever to share your Snaps with others, so they can follow their progress. And when your Snaps get Solved, you can show that off, too!
version 12.3.1.1019
posted on 2023-09-27
This version contains a fix for the sign in issues some Snappers were experiencing.
We're always doing our best to improve your experience, so please share your thoughts via the Help Centre in the app.
version 12.2.0.999
posted on 2023-08-28
- Minor enhancements and fixes
As always, thanks for making a meaningful impact in your community – and keep Snapping!
version 12.3.0.1014
posted on 2023-08-28
Presenting your Snaps, front and centre!
With this latest update, when you view a specific report, your Snaps will elegantly take the spotlight at the top of the screen.
This enhancement makes distinguishing between similar-looking Snaps, well... a snap! It's also much easier to identify a report when it's ready to rate.
We're excited about this refreshed look, and as always, eager to hear your feedback to enhance your experience. So please keep sharing and keep on Snapping!
version 12.1.0.990
posted on 2023-08-08
Some nice upgrades for your next report:
- QR Codes can now be scanned from within the app, so if you spot our QR codes, get scanning!
- If you need to change your details midway in a report, now you can
- Once you have a complete profile we'll skip the screen, making reporting even faster
- Simplified Chinese language support
- A few minor bugs squashed, no need to report these!
And... Thank you for making a meaningful impact on all our communities – and keep Snapping!
version 12.0.0.974
posted on 2023-07-13
Introducing a simpler way to Snap!
This update greatly simplifies the app, by allowing you to add photos right from the start. This makes it even faster to report issues to the responsible Solver.
- Including images is the best way to let Solvers know about the problem so we've put this front and centre.
- The report summary page is also much clearer, making it easier to double-check the details of a report before submission.
We hope you like the new way to report!
version 11.2.0.934
posted on 2023-06-06
Introducing our new Help Centre!
With helpful visuals, step-by-step instructions, and improved search functionality, you'll find what you need in no time.
And remember, to give feedback to your report's Solver, find that "Close report" button to let them know how they've done! If you have feedback for us directly, send us a message from the new Help Centre (just make sure you're signed in first).
version 9.1.0.638
posted on 2021-09-06
In this release:
. We've updated the photo carousel in reports you've sent so you can see photos you've taken.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - reporting local issues just got easier.
version 8.11.0.577
posted on 2021-06-07
In this release:
. Performance optimisation
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - reporting local issues just got easier.
version 8.9.0.559
posted on 2021-05-20
In this release:
. Added in-app feedback feature
. Added Term of Use and Privacy Collection Policy
. Updated app design
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - reporting local issues just got easier.
version 8.8.0.549
posted on 2021-04-29
In this release:
. Brand new home screen including welcome message, Snap Send Solve blogs and more.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - reporting local issues just got easier.
version 8.7.0.536
posted on 2021-04-18
In this release:
. Greatly improved app loading speed (we are always looking to optimise performance speed)
. Added new Account and Preferences screens
. Fixed loading screen "Network Error” bug
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - reporting local issues just got easier.
version 8.5.0.513
posted on 2021-03-02
In this release:
. We've made big improvements to the Incident list loading speed. Now, you'll be able to complete reports even faster!
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - reporting local issues just got easier.
version 8.4.0.501
posted on 2021-02-16
In this release:
. Search bar added to Category List so that users can find the relevant Incident Type faster.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - reporting local issues just got easier.
version 8.3.0.490
posted on 2021-02-09
In this release:
. Users can now refer Snap Send Solve to friends. When submitting or rating reports users will have the option to share the app with contacts, users can also click ‘Refer Friends' in the ‘More’ section of the app.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - reporting local issues just got easier.
version 8.2.0.476
posted on 2021-01-28
In this release:
. Android users can now sign in with Google.
. Updated 'Back' button behaviour on the Incident List screen.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - reporting local issues just got easier.
version 8.1.0.450
posted on 2020-12-14
What’s New
- If your confirmed location and the location of the image you subsequently use in a report are different, the app now provides an option to choose which location to use for the report.
Bug Fixes
- Fixed a bug where the Google Plus code was used instead of street address
- Disabled confirm button before location is updated in full map view
- Fixed a bug where the app would crash if location permissions were disabled during the report flow.
version 7.11.1.397
posted on 2020-11-15
In this release:
. Fixed email link issue from Frequently Asked Questions page.
. Copy updated on More and Feedback screens.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 7.10.0.387
posted on 2020-08-23
In this release:
. Report rating enhancement: More feedback could be collected from snapper.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 7.9.0.382
posted on 2020-08-06
In this release:
. Under the hood improvements to keep Snap Send Solve running smoothly
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 7.8.0.378
posted on 2020-07-16
In this release:
. Minor UI enhancement to show hints on the map.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 7.7.0.369
posted on 2020-07-03
In this release:
. Supporting Authorities can now configure incident types to include mandatory and additional fields to enable faster resolution of reports
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 7.6.0.365
posted on 2020-06-29
In this release:
. The Report History screen now indicates reports that can be reviewed.
. UI fix for Report History filter
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 7.5.1.359
posted on 2020-06-20
In this release:
. Users can now provide feedback on their report experience.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 7.4.0.340
posted on 2020-05-22
In this release:
. A redesigned Report History screen to provide additional details to users about the status of their report.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 7.3.0.337
posted on 2020-04-17
In this release:
. Added indicator to show Supporting Authorities. What’s a Supporting Authority you ask? Good question! See “How does Snap Send Solve make money?” in the More Menu for details.
. Under the hood improvements to keep Snap Send Solve running smoothly.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 7.2.0.325
posted on 2020-04-01
In this release:
. Improved report flow for better experience.
. Fixed various crashes and minor UI issues to improve performance.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 7.1.0.319
posted on 2020-03-12
In this release:
. Added support for Google Smart Lock to make sign-in process easier.
. Fixed various crashes and minor UI issues to improve performance.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 7.0.1.314
posted on 2020-02-18
In this release:
. Users can now verify their email address and sync their profile between devices by creating an account with Snap Send Solve.
. Photos taken with the camera can now be cropped and rotated so you can send exactly what you intended. No more sideways photos!
. Several minor quality-of-life tweaks and bug fixes.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 6.9.2.289
posted on 2020-01-10
In this release:
. Fixed issue when sending multiple photos
. Fixed various crashes and performance issues in the reporting screens
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 6.9.1.273
posted on 2019-12-12
In this release:
. Fixed issue when saving photo location data on Android 6.0 devices
. Under the hood improvements to keep Snap Send Solve running smoothly
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 6.8.0.263
posted on 2019-12-04
In this release:
. Photos taken with the camera in-app now have location data automatically assigned to the resulting image
. Added the report ID to the report details page for easy reference
. Updated sort order for incident types
. Various minor UI fixes and adjustments to improve performance
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 6.7.0.255
posted on 2019-11-26
In this release:
. Uplifted the user interface to crop and rotate photos before attaching them to a report
. Increased the file size and dimension limits for uploading photos to give authorities images with greater detail
. Under the hood improvements to keep Snap Send Solve running smoothly
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 6.6.0.249
posted on 2019-11-07
In this release:
. Under the hood improvements to keep Snap Send Solve running smoothly
. Fixed minor issues when sending report
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 6.5.1.247
posted on 2019-10-30
In this release:
. Introduced onboarding screens to help new users understand the app, and easily get started
. Fixed minor bugs
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 6.4.0.233
posted on 2019-10-18
In this release:
. Under the hood improvements to keep Snap Send Solve running smoothly
. Fixed minor display issues for 16:9 devices
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 6.3.0.223
posted on 2019-09-19
In this release:
. Under the hood improvements to keep Snap Send Solve running smoothly
. Updates to the email report template
. Redesigned report history screens to provide support report status updates
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
version 6.2.2.215
posted on 2019-07-24
In this release:
. We've made some under the hood improvements to keep Snap Send Solve running smoothly.
. Reminder, in out last release We added FAQs to better support new and long-time users.
. Reminder, in our last release we also added a new capability for Authorities called Custom Authority Mode. This has been introduced to make Snap Send Solve even more useful for Authorities.
If you have any feedback please email us at contact@snapsendsolve.com.
version 4.3.2.45
posted on 2016-07-17
We are continuing to work to give you a great experience.,We hope your incidents are continuing to be solved in a Snap! Follow us on Twitter for news and updates @snapsendsolve.
version 1.2
posted on 2011-06-28
Several fixes and updates